Certificate in Hospitality and Operations (Hotel Industry)
Certificate in Hospitality and Operations (Hotel Industry)
Program Details
- Customer Service & Communication – Professional interaction, guest engagement, and problem-solving
- Front Desk & Reservation Management – Handling bookings, check-in/out procedures, and guest inquiries
- Housekeeping & Facility Maintenance – Room preparation, cleanliness standards, and inventory control
- Food & Beverage Service – Table service etiquette, order management, and hygiene compliance
- Workplace Safety & Operational Efficiency – Health & safety regulations, teamwork, and time management
Participants will gain practical, hands-on experience to develop industry-relevant competencies for career advancement in hospitality and operations.
5 DAYS FREE Course
Certificate : Certificate of Completion
Food is provided
Guaranteed Job Placement after Completing
Expected Outcomes
- Be placed in leading hotels across Malaysia as part of our Place and Train partnership with the hospitality industry.
- Receive on-the-job training where they can further enhance their skills in real-world environments under the supervision of hotel professionals.
- Be offered full-time employment opportunities based on performance during the placement period.
- Our strong network of partner hotels ensures that graduates will be placed in reputable establishments with opportunities for career growth.
Location & Date
16-20 April 2025
Sungkai, Perak
28 April -02 May 2025
Sentul, Kuala Lumpur
Person to Contact
Mr.Shan (Sungkai)
017-363 8914
Mr. Theven (Sentul)
016-482 9920
Program Status
Available
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